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uPARADIGM

PRIVACY POLICY

Collection of personal information

"Personal information" is information or an opinion about an individual whose identity is apparent or can be reasonably determined from that information/opinion.

Wherever possible we will collect your personal information directly from you and with your consent. However, it is possible that third parties may also provide us with personal information about you. The type of information we collect about you may include your name, address and other contact details which we use for purposes that relate to the products we offer. These purposes include:

  • responding to your inquiries regarding our products

  • responding to your feedback

  • providing customer support

  • marketing and promotional activities

  • complying with our legal and regulatory obligations.

Our Website and use of cookies

For statistical purposes we collect anonymous information on the activity of users of our site website, such as:

  • users' Internet Protocol (IP) addresses

  • the dates, times and duration of their visits

  • the types, number and duration of pages viewed

  • the number of times users have used the website previously and the most popular times of use.

Tracking technologies, such as cookies, are used on our website to recognise a user's browser each time it visits our site, and to track which pages a user visits whilst on our site. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users. If you do not wish to receive any cookies, you may set your browser to refuse them, however the use of our website may be affected.

We use the above website data to evaluate our website's performance. We may use third parties to collect statistical personal information for this purpose.

Our website may also contain interactive facilities, such as customer enquiry/feedback forms where personal information is collected in order to respond appropriately.

Disclosure of your personal information 

Home Icon will not sell your personal information to third parties. However, it may be necessary for us to disclose your personal information to third parties in order to provide our products and services to you. Examples of the types of third parties we may disclose personal information to include:

  • Printers and marketing and mail-out companies, for direct marketing purposes

  • Government and other regulatory bodies.

  • Service agents and their technicians

Home Icon will take all reasonable steps to ensure that these third parties only use your personal information for the purposes consistent with the provision of our goods and services or for other purposes you consent to.

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